Rejoice Jonathan
Write

03Experience

Coordinating projects, people,
and communications.

A path through Environmental Resource Management, communications and community, and project coordination at MySmartMedic and beyond.

2016 to present
Present2023 onward

Digital health · Abuja

Project Manager, Operations and Customer Experience

MySmartMedic

I coordinate technology-driven projects across teams and stakeholders, from planning and deployment through communications, training, and user engagement.

  • Supported the execution of digital technology projects across multiple primary healthcare facilities.
  • Coordinated activities across teams and stakeholders and followed up on project outcomes.
  • Supported field implementation, technology deployment, and training and capacity building.
  • Documented operational and user-experience challenges and helped resolve connectivity and adoption issues.
  • Grew the digital audience from under 1,000 to 9,000+ followers in six months across six platforms.
Project coordinationOperationsCustomer experienceCommunications
2021 to 2023

Community, fintech, and media

Community, social, and content across products

Smart AfriLabs · Smart Medicare · Amaripay · CryptoIntel Daily

Community management, social media, and content roles across technology, fintech, and media brands.

  • Smart AfriLabs: grew the Discord community from about 150 to 3,000+ active members in three months.
  • Smart Medicare: grew the community from under 500 to 3,000+ members in one year.
  • Amaripay: social media and brand communications for an early-stage fintech.
  • CryptoIntel Daily: content planning and YouTube management for a crypto and technology media brand.
CommunitySocial mediaContentYouTube
2016 to 2021

Undergraduate study

B.Sc. Environmental Resource Management

Abia State University

Studied how people, resources, and systems interact, a way of seeing that still shapes how I plan and coordinate projects.

  • Learned to observe first, map how the parts connect, and plan before acting.
  • Carried that systems thinking into project coordination and communications.
Systems thinkingResearchPlanning

Experience counts for a lot. A method is what makes it repeatable.

See how I work